We’ve been Mt. Dora Boating Center customers now for 3 years and two boats. We’ve experienced both their high and dry as well as wet slip storage. Their customer service is top notch and we are treated more like family than customers. The service department, (Matt, Pat, Jason and Jim), are experienced, knowledgeable, and ready to provide detailed service to maintain our boat. We checked out many area marinas and Mt. Dora is by far the best! Joe, Sue and the staff, we thank you for such great service and all you do!
-Keith & Peg
I purchased a boat from MT. Dora about a year and a half ago. I love these guys!!! Joe and Jason and the whole staff there are wonderfu to deal with. Very quick response time to emails and calls. Their customer service is through the roof! I have never been treated so well. I still drive 3 hours down there to get my boat serviced, and will do so as long as I own it. Mt Dora will also have first crack at my business when I need another boat. Great people great marina. With all the horror stories you hear about boat dealers Mt Dora is a breath of fresh air.
Mt Dora Marina is absolutely GREAT! As a customer for more than 10 years I can comfortably say that Joe and his team have it all together. Maintenance is done right and in a timely manner. Pat’s response to my request to have the boat in the water at a certain time is always timely and accompanied with a smile. I wouldn’t give a thought to another marina because these folks may boating what it should be… FUN without the hassels.
When we were considering purchasing our new boat we obviously looked at the manufacturer, but to us of more importance was the dealer and the support they were able to offer. The passion and quality of delivering customer care and complete after-sales satisfaction, from Mount Dora and their wonderful staff, has been unbelievable and we are so grateful. Thank you Joe and everyone else at Mount Dora.
-Best regards Richard (Boddie)
I highly recommend Mount Dora Boating Center & Marina. This is an outstanding place to store your boat as well as have it serviced. We actually purchased our boat through these guys on brokerage from one of their other members. They were so professional and helpful during the buying process that we decided to keep our boat and trailer stored there. Their prices are very fair and their service is outstanding. We call about an hour before we want our boat out and they always have it ready. They also fuel it up if you desire, and at a very fair price to not have to deal with getting gas yourself. All of the folks who work there – Joe, Susan, Jim, Pat, Jason, and everyone else – are always willing to do most anything you need to take care of you. Being new boaters we’ve had a few mishaps and they have always been there for us to provide assistance and guidance. We use our boat A LOT and in all kinds of weather, and they are consistently pleasant and helpful each time. Add to all that the fact that they plan and lead various events/trips, including the lighted boat parade during the holidays, and you can see why we wouldn’t keep our boat anywhere else.
My wife and I have been doing business with Mount Dora Marina for some 7 plus years now. We have purchased 4 boats over the years and have never had an issue with sales, service or parts. The Sales staff is genuinely interested in finding you the best product to fit your lifestyle and their service after the sale is absolutely great as well. We love the newsletters and notifications of events for the coming months not to mention the day trips sponsored by the Marina. Doing business with Mount Dora Marina has and continues to be a very positive experience. I highly recommend their products and services.
First, let me start by saying I have never owned a boat in my life. My wife and I have been looking for the right opportunity to purchase one for about two years. My wife actually found one we liked on a web site and we decided she would go out to Mount Dora Boating Center and take a look. I figured that if they can impress my wife then we’re off to a good start.
When my wife arrived she met Joe Lewis and told him that we were interested in the Rinker 280 Express Cruiser. Joe took the time to show her the boat and answer every question she had. The following week I had an opportunity to go out and view the boat and Joe could not have been more accommodating. Over the course of the next two weeks Joe took our family out on the water for a test run on two different occasions before we finally decided to purchase the boat.
After doing some comparative shopping and researching the MDBCM website, we decided to purchase the boat in June of 2010. From day one the service and assistance has been “top notch”. The staff really cares about making sure the customer has a positive experience every time. Late one afternoon I called the marina and told them that I had some coworkers in from out of town and I planned on taking them out to one of the restaurants on the lake. I asked if they could check to see that I had fuel before I brought my team out. We got to the marina about 30 minutes before closing and the team had the boat gassed up, pulled out of the slip and cleaned up and ready to go. I was amazed. Three and a half hours later, I was blown away when we returned to the marina and Joe and his staff were there to guide us in. It was my first night time excursion and these guys knew it.
My wife and I consider ourselves lucky to be members of the Mount Dora Boating Center & Marina. The entire team truly takes pride in what they do for their customers and for the community.
They are true professionals with a “family” touch.
Sorry I haven’t been in touch earlier to say thank you for the pleasant experience in purchasing our new Four Winns 210ss from you.
Purchasing a boat from another country was a little scary but you made the whole experience very comforting and at all times you made me feel that nothing was too much of a bother. The boat arrived on time and was everything you said it would be and more.
The point of this is simply to say that the experience of dealing with Mt Dora Boat Sales has been rewarding and I thank you once again.
I just hope you will be able to help me with a new boat when the time comes around.
Dear Joe / Jason,
I just wanted to drop you a line to thank you for the high level of service that I received during my purchase of my boat.
The boat went out for its maiden voyage on Friday and I am very happy with it, I just wanted to let you know and thank you for the many pictures and emails that helped me make a decision from the UAE.
It was a pleasure dealing with you and I would not hesitate to recommend you to friends, and will hopefully use you again in the future
We could not have asked for a better closing. Mt Dora Boating Center really has mastered the art of customer service. You guys have created “raving fans” out of the Stefanski’s.
We will send some pictures over very soon. We are planning to be on the water next weekend.
Thanks for all of your help,
Our boat was ordered, ready, and delivered when promised…Big Kudos!
Joe Lewis is the best in Customer Service, we are very happy with our boat!
-Rick and Jackie
You are good folks to deal with!
I just wanted to drop a quick email to you guys and let you know how much I appreciate the service you have given me over the past couple of years. The service I have received from you guys has always been top notch. Last year my wife Misty and my twelve year old daughter Jessica attended one of the WOW classes and they really had fun, they look forward to attending more! I look forward to seeing you guys again for some of your cruises and demo days which myself and my family have not experienced yet. I’m sure all of you guys hear this all the time but, Thank you for all of your help and knowledge concerning my boat. A special thanks to Jim and you Jason for being more of a friend than a salesman.
See you on the water.
Rodney, Misty, Jessica, & our new baby Korbyn
I’m writing you to tell you how happy we are with our boat, it is really a beautiful machine. You know it is really incredible, because we put the boat in water just hours before the great earth quake here in our country, and thank god nothing happened to us or the boat, but i can`t say the same for as a lot of cities and little towns in the rest of the country. Well, anyway, I just want to show you some pictures of our family here in Chile enjoying this beautiful boat, for you to show in your company, let your costumers know how far your boats are and how happy we are. Thanks once again for all your gentles!
My best regards